Frequently Asked Questions

We’ve answered some of the most common questions about our natural skincare products. If you don’t see your question here, we’re just a WhatsApp message away.

Hair Oil FAQs

Q: Does the hair oil work for all hair types?
Yes — whether your hair is natural, relaxed, in locs, or even a beard, our cold-pressed oil nourishes without weighing it down.

Q: What’s in the hair oil?
Only the good stuff — cold-pressed sunflower oil, castor oil, rosemary oil, and peppermint oil. No parabens, sulphates, or petroleum.

Q: How often should I use it for best results?
For scalp care, apply 2–3 times a week and massage for 45 seconds. For deeper conditioning, apply generously to strands and leave for 30 minutes before washing.

Q: Is it good for dandruff?
Yes — peppermint cools and soothes irritation while sunflower oil hydrates, helping to keep flakes away.

Lip Balm FAQs

Q: Which lip balm is best for cracked lips?
All our lip balms heal and protect, but peppermint and shea butter blends are especially soothing for deep cracks.

Q: What flavours do you have?
Peppermint, sweet orange, strawberry, and unscented — all chemical-free and safe for sensitive lips.

Q: Does it leave a white cast?
No — our beeswax and sunflower oil base absorbs cleanly, leaving lips soft and natural-looking.

Q: Can men use your lip balm?
Absolutely — our formula is unisex and effective for everyone.

Body Cream FAQs

Q: Do you have products for eczema?
Yes — our organic body cream is gentle, paraben-free, and deeply moisturizing, making it suitable for eczema-prone skin.

Q: Will it make my skin oily?
No — it absorbs quickly, delivering moisture without a greasy feel.

Q: Can I use it on my face?
It’s formulated for the body, but many customers use it sparingly on the face. Always patch-test first.

Q: Is it safe for children?
Yes — it’s free from harsh chemicals and safe for all skin types, including children’s skin.

Still wondering if Qualora is right for you? We’re happy to help you choose the perfect product for your needs.

Customer Reviews

See what our customers are saying about us!

I love the hair oil! I love how it moisturizes my hair without being greasy and so easy to apply. Plus the scent. Was using on my braids 4 times a week and there was no build up when I was undoing them.

Magda

Nairobi

The moisturizer is perfect! My daughter's skin cleared and it is looking more hydrated and supple unlike how it was before (dry and flaky). We all use it. So we need another one. Please share the cost of the bigger jar.

Lynn

Nairobi

★★★★★

★★★★★