Privacy Policy & Terms of Use

At Qualora, your trust matters to us as much as the quality of our skincare. This page explains how we handle your information and the guidelines for using our website and products. We’ve kept it clear and straightforward so you know exactly where you stand.

Privacy Policy

Information We Collect

When you place an order or contact us, we may collect:

• Your contact details (name, phone number, delivery address)

• Your order details (products, quantities, preferences)

How We Use Your Information

We use your information to:

• Process and deliver your orders

• Communicate with you about your purchase

• Improve our products and services

We never sell, rent, or share your personal information with third parties, except as needed to fulfill your order — for example, providing your delivery address to the courier.

Terms of Use

By using our website and purchasing our products, you agree to:

• Use our site and services for lawful purposes only

• Provide accurate contact and delivery information when ordering

• Understand that our product descriptions are true to our knowledge but should not replace professional medical advice

Product Use Disclaimer

• Our products are for external use only

• Avoid contact with eyes

• Discontinue use if irritation occurs

• Keep out of reach of children

• Always perform a patch test before first use

Your trust means everything to us. If you’re ever unsure about our products, processes, or policies, just reach out — we’ll be happy to guide you.

Customer Reviews

See what our customers are saying about us!

Jambo! Message from my African friends in Paris: My hair has been growing like hell these past 1.5 months. I want more of that magical Kenyan Oil!

Anon

Kisumu

Let me tell you Maina... My skin has started glowing. Kumbe the secret is Qualora Body Cream. Now I know.

Anon

Nairobi

★★★★★

★★★★★

Contact Information